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Customer Care – Metflex

Customer Care – Metflex

Metflex strive through continuous improvement to develop and respond to changing customer and market requirements through product specialism, innovation and pro-active customer service disciplines.

Image depicting a business partnership

Your partner, not just your supplier

Material Development

  • Customer Service disciplines
  • Order processing/order progress
  • Shipping status/export management
  • Stock order schedule call-off management
  • Customer requirement forecasting
  • Sales/production/technical interface

Customer Satisfaction Statement:

Building and maintaining intimate international customer partnerships, through robust, pro-active communication and value management. Understanding and appreciating customer needs and managing and enhancing customer expectations, delivering what’s needed when it’s needed.